Exchange and Return Policy for Six By Three

Exchange and Return Policy for Six By Three

At Six By Three, we want you to love your purchase. If you’re not completely satisfied, we’re here to help with our exchange and return process..

Timeframe for Returns and Exchanges

You have 7 days from the delivery date to request a return or exchange.
Items returned after this timeframe will not be accepted.

Media

To qualify for a return or exchange, items must meet the following criteria:
Condition: Items must be unused, undamaged, and in their original condition.
Packaging: Items must be returned in their original packaging with tags attached.
Inspection: All returns and exchanges are subject to inspection by our quality control team.

Non-Returnable Items

The following items are not eligible for return or exchange:
Sale or clearance items.
Customized or personalized products.
Items that show signs of wear or damage caused by the customer.

How to Initiate a Return or Exchange

Contact Us: Reach out via our Contact Us page or email us at info@sixbythree.com.
Provide Details: Include your order number, the item(s) you wish to return or exchange, and the reason.
Follow Instructions: Our team will provide you with return/exchange instructions and the return address.

Refunds

Refunds are issued to the original payment method once the returned item passes inspection.
Processing times may vary, but refunds are generally completed within 7-10 business days after inspection.

Exchanges

Exchanges are subject to product availability.
If the requested item is unavailable, you may choose a replacement item of equal value or request a refund.

Shipping Costs

For Returns: Customers are responsible for return shipping costs unless the item is defective or incorrect.
For Exchanges: We cover the cost of shipping the replacement item.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately with photos of the issue. We will resolve the matter at no additional cost to you.

Contact Us

For any questions or assistance, please reach out to us:
Email: info@sixbythree.com
Phone: +92 330 2509263
Address: G-14/4 islamabad

Thank you for shopping with Six By Three! We’re committed to ensuring your satisfaction and look forward to serving you again.